Quality commitment and guaranteed reliability

The industry's elite,

dedicated to your well-being

Balboa

The American company is the undisputed leader on the spa market in electronics, that is to say the electrical box and the control panel, of which all of our spas are composed. 2-year warranty.

Gecko

The Canadian company is clearly the number 1 in the motorization of spas, for several years Gecko has succeeded in dominating this sector. Selected spas are composed of GECKO motorization and electronics. 2-year warranty.

In 5 years, LX has become the essential factory in the production of water and filtration pumps. 70% of brands in Europe use this brand, which is very popular thanks to its reliability. 2-year warranty.

Aristech

An American company has been the world leader for 50 years, acrylic sheets on spas and swim spas, very few spas are not thermoformed with Aristech acrylic sheets in Europe. 5-year waterproof guarantee.

At Poseidon Spa, Customer Care Comes First

Choosing a Poseidon spa, swim spa, or sauna means embracing a global vision of excellence—both in product quality and the service that comes with it.
Our teams are fully committed to ensuring the satisfaction of every user through attentive, personalized support.
Each day, we work closely with our retail partners to provide the most relevant and tailored solutions for their local needs.

📞 Our support team is available Monday to Friday, from 9:00 AM to 12:00 PM and 2:00 PM to 6:00 PM (Europe/Paris – UTC+2), to ensure responsive, high-quality assistance across our entire network.

Our partners receive expert training to deliver service that exceeds expectations.

As part of its commitment to delivering highly professional and high-quality service, Poseidon Spa organizes several specialized workshops throughout the year as part of its seminars.
During these sessions, water chemistry experts train our teams on water quality control and optimization, while Balboa technicians present the latest innovations in their electrical systems and control modules.

Peace of mind knowing the right spare part is always within reach.

To respond efficiently to all requests, Poseidon Spa maintains a large stock of accessories and spare parts.
Thanks to our close relationship with partner stores and the continuous replenishment of our inventory, we are able to act quickly to resolve any type of issue.